Jewelssy – Shipping & Delivery Policy
At Jewelssy, we are committed to delivering your fine jewelry securely, on time, and with utmost care. Each order is packed with precision and shipped through trusted logistics partners to ensure your jewellery reaches you safely.
This Shipping & Delivery Policy applies to all purchases made through our official website www.jewelssy.com.
1. Domestic Shipping (Within India)
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Ready-to-Ship Products: Delivered within 3–4 working days from the date of order confirmation.
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Made-to-Order Products: Since each piece is handcrafted with precision, please allow 20–25 days for delivery.
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All domestic orders are shipped via secure, insured courier partners.
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Delivery is available across India, including metro cities and non-metro locations.
2. International Shipping (Outside India)
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Delivery Timeline: All international orders are delivered within 20–25 working days from the date of order confirmation.
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Shipping timelines may vary depending on the destination country’s customs clearance process.
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Jewelssy will provide tracking details once the order is dispatched.
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Customers are responsible for any customs duties, VAT, or import taxes applicable in their country, as these vary by region.
3. Order Tracking
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Once your order is dispatched, you will receive an email/SMS notification with the courier tracking number.
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Customers can track their shipment directly through the courier partner’s website.
4. Shipping Charges
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Within India: Free shipping on all orders.
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International Orders: Shipping charges will be calculated at checkout based on the destination.
5. Secure Packaging & Insurance
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All orders are shipped in tamper-proof packaging to ensure the product’s safety.
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Each shipment is fully insured until it reaches the customer’s delivery address.
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To ensure security, delivery will only be made against the recipient’s signature and valid ID proof.
6. Delays & Exceptions
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While we strive to meet the above timelines, delays may occur due to:
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Public holidays, strikes, or natural calamities.
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Customs clearance (for international shipments).
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Remote or out-of-service delivery areas.
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In such cases, Jewelssy will keep you informed and work with our courier partners to resolve the issue.
7. Contact Us
For queries related to shipping and delivery, please contact:
Email: info@jewelssy.com
Phone: +91-9007478088
